FFamily Steward Pilot

Support

Help, opt-out, and pilot support.

For Family Steward pilot questions, email home@zeidan.ai. SMS users can reply HELP for help or STOP to opt out.

Email

Contact support.

Send pilot questions, access requests, correction requests, and deletion requests to home@zeidan.ai.

SMS

Message help.

Reply HELP to a Family Steward SMS for help. Reply STOP to opt out. Message frequency varies and message/data rates may apply.

Pilot

Manual review.

Pilot requests are reviewed before activation. A request does not create a runtime, assign a phone number, or trigger automatic outbound SMS.

Useful Context To Include

  • Your name and the email used for your pilot request.
  • The issue or request you want reviewed.
  • The affected channel, such as SMS, email, pilot request, household join, or onboarding.
  • Whether you are asking to update, export, delete, or stop using pilot data.